any of the business CEO we speak every day to give them software advice, still have many questions about what Software as a Services (SaaS) is, how it works, and how can it benefit their organizations. Even many times we have used the SaaS without realizing it, surely you have used a web-based email service such as Outlook, Gmail, or Yahoo, then you’ve already used a form of SaaS.

Based on the conversations with our clients, here is everything you need to know about SaaS.

What is Saas?


SaaS is also known as Cloud-Based Software, “is a method of software delivery that allows data to be accessed from any device with an internet connection and a web browser. In this web-based model, software vendors host and maintain the servers, databases, and the code that makes up an application” (SoftwareAdvice, 2020).

The provider is in charge of managing the access to the application, the security, availability, and performance of the application. Typically, SaaS is paid within a subscription plan, which already includes the software license, support, and many other fees. On-premise software purchased is through a perpetual license, which you must pay upfront, also, you have to pay up to 20% per year in maintenance, support, and other fees. That’s why using SaaS is cheaper and more flexible. “It’s no longer the case that buyers have to choose between flexibility and functionality. Most cloud-based software today can offer the exact same experience as an on-premise installation” (Software Advice, 2020). If you need any expert help, at Sigma Ridge, we can help you with all IT solutions including the SaaS-based on your business needs. Contact us or check our services.


SaaS Characteristics


  • Multitenant Architecture

“A multitenant architecture, in which all users and applications share a single, common infrastructure and code base that is centrally maintained” (Salesforce). In that order, the provider can innovate constantly, because now they save the time that they used to carry out the maintenance of the code versions.


  • Easy Customization

The other relevant characteristic and benefit from SaaS are that I can be customized for specific business uses or individual needs, you can customize your user interface (UI) to change the look of the program, turn on or off features as you move, and modify specific areas such as data fields so only the information that is relevant to you appears. In other words, they can customize the applications to fit their business needs and processes.


  •  Better Access

SaaS customers don’t have to have hardware or software to buy, install, maintain, or update. To access applications the users only need an internet connection and access through web browsers. That means that wherever the users are they can access the applications and is easier to manage, monitor the data and it ensures everyone sees the same information at the same time.

Banner about the benefits of Software as a Service

Final Thoughts

Using SaaS on organizations has multiple benefits, from easier access, instant data update, advanced security, no hardware required, and customizable interface to keeping the businesses ahead of their competition. “Traditional business software is installed on individual computers and takes an admin to maintain and update. It can limit businesses when different departments need to collaborate, work from a communal database, or update data on a continuous basis” (Salesforce).



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